The National Marine Manufacturers Association (NMMA) in September recognized recipients of the 2012 Marine Industry Customer Satisfaction Index (CSI) Awards for the award period from April 2011 through March 2012.
Forty-one boat and engine manufacturers were recognized for excellence in customer satisfaction as part of the NMMA’s CSI program, including 28 that build their products in the Heartland.
The recipients were acknowledged in October at the 2012 International BoatBuilders’ Exhibition & Conference (IBEX) in Louisville, Ky.
“It is an honor to recognize these manufacturers for their outstanding focus on the creation of quality products and an enjoyable customer experience,” NMMA director of CSI programs Terry Leitz said. “Recipients of the CSI Awards are leading the recreational boating industry forward by ensuring feedback from their customers is an integral part of their planning and manufacturing functions.”
The Heartland manufacturers to win 2012 NMMA CSI Awards include:
Avalon / Tahoe, Alma, Mich.
Pontoon Boats
Bayliner, Knoxville, Tenn.
Sterndrive Bowrider Boats
Sterndrive Cuddy and Express Boats
Bennington Pontoon Boats, Elkhart, Ind.
Pontoon Boats
Chaparral Boats, Nashville, Ga.
Deck Boats
Sterndrive Bowrider Boats
Sterndrive Cuddy and Express Boats
Crestliner Boats, Little Falls, Minn.
Aluminum Outboard Boats
Cypress Cay Pontoons, Fort Wayne, Ind.
Pontoon Boats
Forest River Marine, Middlebury, Ind.
Pontoon Boats
Formula Boats, Decatur, Ind.
Sterndrive Bowrider Boats
Sterndrive Cuddy and Express Boats
G3 Boats, Lebanon, Mo.
Pontoon Boats
Aluminum Outboard Boats
Godfrey Pontoon Boats, Elkhart, Ind.
Pontoon Boats
Harris FloteBote, Fort Wayne, Ind.
Pontoon Boats
Honda Marine, Alpharetta, Ga.
Outboard Engines
Hurricane Boats, Elkhart, Ind.
Deck Boats
Indmar Products, Millington, Tenn.
Inboard Engines
Lowe Boats, Lebanon, Mo.
Aluminum Outboard Boats
Deck Boats
Pontoon Boats
Lund Boat Company, New York Mills, Minn.
Aluminum Outboard Boats
Fiberglass Outboard Boats
Manitou Boats, Lansing, Mich.
Pontoon Boats
MasterCraft Boat Company, Vonore, Tenn.
Inboard Watersports Boats
Mercury Marine, Fond du Lac, Wis.
Outboard Engines
Inboard Engines
Sterndrive Engines
Moomba Boats, Maryville, Tenn.
Inboard Watersports Boats
Palm Beach Pontoons, New Ulm, Minn.
Pontoon Boats
Polar Kraft, Elkhart, Ind.
Aluminum Outboard Boats
Premier Marine, Wyoming, Minn.
Pontoon Boats
Robalo Boats, Nashville, Ga.
Fiberglass Outboard Boats
Sea Ray Boats, Knoxville, Tenn.
Deck Boats
Inboard Express Cruisers Boats
Inboard Motor Yachts and Trawlers
Sterndrive Bowrider Boats
Sterndrive Cuddy and Express Boats
Supra Boats, Maryville, Tenn.
Inboard Watersports Boats
Tiara Yachts, Holland, Mich.
Inboard Express Cruiser Boats
Inboard Fishing Express Boats
Yamaha Motor Corp., Kennesaw, Ga.
Outboard Engines
